Description
This fully comprehensive Package instructs delegates on Human Behaviour theories and how their aims and principles can be interpreted, into practice.
Managers can be sceptical about, what they perceive to be, abstract and academic theories. They must be persuaded that Human Behaviour theories, properly applied, really do work; that they can have genuine application, in the ‘day-to-day’ management of their teams.
Through a combination of Individual and Team Tasks, Tutor-led discussions and presentations, delegates develop an understanding of Human Behaviour theories and how they define and describe, ‘People’s Needs and Motivation’.
Training Materials
- Session Leader’s Guide
- Powerpoint Presentation
- Individual and Team Tasks (3)
- Delegates’ Briefing Notes
- Team Tutors’ Briefing Notes
Target Groups
- Potential and existing First Line Managers; Management Trainees.
- Middle Managers, who have had little Human Behaviour training.
- All Industrial and Office Supervisors
Learning Outcomes
By the end of the Session, delegates will:
- Understand the relative importance between ‘Meeting Needs’ and ‘Motivation’.
- Have acquired the knowledge so that people’s ‘Needs’ can continue, where appropriate, to be met in the workplace.
- Be able to create the conditions and employ strategies that support team members’ ‘Motivation’.
Session Content and Running Order
Introduction
Learning Outcomes
An Historic Perspective – Master/Servant Relationship
Frederick Winslow Taylor; Bethlehem Steel Mills’ Work Studies; The Principles of Scientific Management’
Elton Mayo; Hawthorne Experiments.
Team Task – ‘Stranded’; Team Presentations
Abraham Maslow’s Hierarchy of Needs
Individual Task – ‘Needs and Motivation Questionnaire’
Team Task – ‘Needs and Motivation Questionnaire’
Frederick Herzberg; KITA; Hygiene Theory
‘Needs and Motivation Questionnaire’ Debriefing
Summary and Conclusions
